The Right at Home content management system (CMS) posed a unique set of challenges. The CMS was built 5 years before I started at Right at Home, and in the intervening years, web design had significantly changed. Franchise owners expected a modern look on a platform that wasn’t built with the flexibility to allow much customization. This led to a lot of coaching franchisees on what was possible, the occasional inline styling and rare hacking round the CMS to extend it beyond its original capability to deliver the experience consumers and franchisees expected. Below are a few web pages and blog posts I created during my time at Right at Home.